In the world of homeowners associations (HOAs), the role of a board member is a unique blend of privilege and responsibility. It's a position that demands a diverse set of skills, and the individuals who step up to the plate bring with them a wide range of backgrounds and experiences. But what does it take to be an effective board member? Let's delve into the skills and qualities that make a successful HOA board member, as revealed through the experiences of two dedicated volunteers, Lyle Seddon and Hannah McAfoos.
The Varied Skills of an Effective Board Member
One of the most striking aspects of serving on an HOA board is the diversity of skills and backgrounds among its members. From finance and accounting to technology and compliance, the roles and responsibilities are as varied as the homeowners they represent. For instance, Lyle Seddon, a longtime resident of Skinker-DeBaliviere, has brought her accounting background and technological expertise to the table. She upgraded the board's processes, adding a technological element that streamlined their work. This is a prime example of how a background in finance and accounting, or even an ease with numbers and budgets, can be invaluable for roles like treasurer.
On the other hand, Hannah McAfoos, who joined the board to meet more neighbors, has a background in compliance. Her expertise has been particularly helpful in navigating questions about board governance. This highlights the importance of a wide range of skills, as no single background is required or expected. Instead, it's the ability to bring something unique to the table that makes a board member truly effective.
The Art of Leading with Integrity and Transparency
One of the key skills of an effective board member is the ability to lead with integrity and transparency. This means being able to hear out all perspectives, understand them, and consider them when making decisions. It's about being the kind of person who can take an idea, run with it, and stand by it through the inevitable ups and downs. This is a quality that transcends any particular profession or background, as it's more about personal character and commitment to the community.
Lyle Seddon, for instance, is a 'doer' who is always willing to reach out and take on new projects. However, she also acknowledges the challenge of saying no to demands from residents. This balance between taking initiative and managing workload is crucial, as it's easy to get overwhelmed in the role. It's a delicate dance that requires a deep understanding of one's own limits and the needs of the community.
The Impact of Unexpected Events
The impact of unexpected events, such as the tornado that hit St. Louis last May, cannot be understated. These events can significantly increase the workload for HOAs, as they did for Seddon's neighborhood. The recovery process, in particular, requires a special set of skills, as it involves working with insurance companies and filing claims. This is a detail that many people might not realize, as it's not a typical part of the HOA role.
Jeffrey Senter, president of his condo HOA, highlights this point. He notes that the board has gained experience in navigating insurance policies, which are often complex and lengthy. This experience will be invaluable in future insurance contracts, as the current board will know what to look for. This is a practical example of how unexpected events can shape the skills and expertise of HOA board members.
The Importance of Community Engagement
Community engagement is another critical aspect of being an effective board member. It's about being the kind of person who can connect with neighbors, understand their needs, and represent them effectively. This is where the 'people person' comes into play, as it's essential to have strong interpersonal skills. It's also about being willing to show up, whether it's at meetings or responding to communications, no matter how small.
Hannah McAfoos, for instance, manages communications, keeping neighbors informed about important issues. Her role is crucial in maintaining a sense of community and ensuring that everyone is on the same page. This is a skill that many people might not realize is necessary, as it's often overlooked in favor of more technical or financial roles.
The Takeaway
In the end, being an effective HOA board member is about a combination of relevant skills, a tolerance for social friction, and a willingness to keep showing up. It's a role that demands a diverse set of qualities, from financial expertise to interpersonal skills. It's also about being able to adapt to unexpected events and challenges, as well as being committed to the community. So, if you're considering volunteering for a board position, remember that it's not just about the skills you bring, but also about the commitment to the community and the willingness to step up and make a difference.
